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What makes the Indura sleep products different?
Indura is redefining sleep essentials with the world's first clean mattress and topper designed with your health—and the planet—in mind. Both theIndura Eco-C™ mattress and InduraDream™ topper are made with safe, recycled materials that are 100% recyclable and free from chemical-based foams, glues, and added fire retardants. They're breathable, supportive, and built for everyday comfort without compromising on sustainability.
Are Indura products made from recycled materials?
Yes. Both the mattress and topper are crafted from recycled polyester-based materials that are also fully recyclable, helping reduce landfill waste.
Are Indura products recyclable?
Yes. The mattress and topper are designed to be 100% recyclable.
What makes Indura sleep products "clean"?
No mystery foams. No off-gassing. No greenwashing. Indura uses non-toxic, polyester-based materials that are naturally flame-resistant—so there’s no need for added chemical fire retardants. These are the same materials found in everyday items like clothing and air filters.
Does the mattress meet federal flammability standards?
Yes. Our materials are naturally flame-resistant and outperform polyurethane foam 100:1 in controlled testing.
How do I care for my Indura Eco-C mattress or InduraDream topper?
Use a water-resistant mattress protector and your favorite bedding to help keep things clean. Spot clean with warm water if needed—no machine washing. We recommend rotating the mattress periodically to even out wear. The topper should be laid flat on top of your mattress and secured with fitted sheets or a mattress encasement.
Are the covers removable and/or replaceable?
Yes, both the mattress and topper feature removable covers. Do not machine wash; spot clean only. If the cover becomes damaged or stained, contact our team at support@induramattress.com to inquire about replacement options.
How do I unbox and set up the mattress and/or topper?
For the mattress:
- Move the box to your desired room.
- Place it on a supportive surface (platform bed, box spring, or slatted frame with slats no more than 3” apart).
- Carefully cut the plastic wrap to allow the mattress to decompress.
For the topper:
- Remove from packaging and unroll it directly on top of your existing mattress.
- Use the corner straps to secure it in place.
Will there be an odor when I unbox my new Indura product?
Nope. Because our products are made without traditional memory foams or chemical-based adhesives, you won’t experience the off-gassing or “new mattress smell” common with other brands..
What sizes are available?
The Indura Eco-C™ mattress and InduraDream™ topper are available in standard sizes: Twin, Twin XL, Full, and Queen. Check our Sizing Guide for specific dimensions and recommendations.
Do I need a box spring or a bed frame?
Yes—for the mattress, use a solid, supportive surface such as a box spring, platform bed, or slatted frame with slats no more than 3” apart.
The topper is designed to work on any existing mattress—just place it on top and cover with your regular bedding.
What is the return policy?
We want you to love your sleep setup. If you’re not satisfied, you can return the mattress or topper within 30 days of purchase for a refund. Visit our Return Policy page for full details.
What is the warranty?
The Indura Eco-C™ mattress is backed by a limited lifetime warranty.
The InduraDream™ topper comes with a 5-year warranty.
Visit our Warranty Info page for details on what’s covered.
Does Indura make other sleep products, like pillows or sheets?
Not yet—but we’re just getting started. Stay tuned for more clean, sustainable sleep products coming soon.
How do I unbox and set up the matress?
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